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If there is one thing that can carry us through these tough economic times it's hope. We can have high hopes for the future because we are consistently seeing the most innovative products and services coming out of today's big thinkers. Here's our favorites.
[click here FOR Lee's NEW BUSINESS BOOK "No BROWN M&Ms" AVAILABLE FOR KINDLE]
Best Retail
1. Apple
Retail is not dead. In fact, Apple has found the formula for success by taking retailing and turning it on its head.
[TAKE A LOOK AT AN APPLE STORE]
2. Amazon
I know, Amazon.com isn't a brick and morter store, but it has changed the way we buy (and read) for the better through innovative ideas.
[READ QUOTES BY AMAZON.COM FOUNDER JEFF BEZOS]
3. Groupon
Like Amazon, Groupon isn't a store (they do offer deals at retail outlets) but they should be commended for combining something old (coupons) with something new (technology).
[HOW GROUPON GOT STARTED]
Best Products
1. Apple iPad (and the Latest and Greatest new iPhone)
Apple has done it again . . . and again with two new big ideas.
[STEVE JOBS TALKS ABOUT BEING AN INNOVATOR]
2. Most Innovative New App
What really makes the iPhone and iPad so valuable are the apps. If you blink you may miss the next big breakthrough in app development.
[APPS TO KEEP NEW YEAR'S RESOLUTIONS]
3. Reebok Butt-Shaping Shoes
This sounds too good to be true, butt (oops) these shoes do shape your calves, upper thighs, and get your rear in gear. What a great idea.
[MORE ABOUT REEBOK EASYTONES]
Best Services
1. Nordstrom
Maybe you heard the story of how the clothing and shoe retailer took back a tire—and it's true—but I know from first-hand experience that the people at Nordstrom truly are the best at exceeding expectations. (I should disclose that my wife has worked for the company for more than 15 years.)
[READ MORE ABOUT NORDSTROM'S LEGENDARY SERVICE]
2. Zappos
When you grow from zero to one billion dollars in sales in just over ten years, you are doing something right—and Zappos is doing a lot right.
[click here tO SEE A SLIDESHOW ABOUT ZAPPOS CUSTOMER-FOCUSED CULTURE]
3. Southwest Airlines
This airline's philosophy is to treat others how you would like to be treated—and that means treating customers well.
[READ ABOUT HOW SOUTHWEST CARES ABOUT IT'S CUSTOMERS]
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